Platform Resilience
Platform Resilience
The 8x8 Experience Communications Platform ensures secure, global service delivery with four levels of redundancy, and full transparency, across all employee and customer communications backed by the industry’s only platform-wide, financially-backed SLA.
Keep your business running under any condition
Tools to meet your modern business demands
Maximized uptime through high availability architecture and ironclad security
8x8’s fault tolerant architecture1 means there are no single points of failure. Our cloud-based SaaS communications solutions are delivered from mirrored, top tier, fully redundant, and geographically diverse state-of-the-art data centers. 8x8 meets 3rd party verification & compliance requirements for PCI, GDPR, HIPAA, FISMA/FIPS, ISO 27001, CPNI, SOX
Quality and reliability across the globe
8x8’s global capabilities provide the ability to deliver and support cloud communications across the required countries securely and without degradation in reliability and quality.
Guaranteed call quality
Patented Global Reach™ geo-routing ensures highest voice quality across the globe. And because 8x8 owns the technology stack, you receive a consistent end-user experience as we actively monitor each and every call, accounting for variations in network traffic and conditions.
Globally diversified to meet your business needs
Global delivery with 35 geographically redundant locations/regions provide seamless connectivity and high availability. We have relationships with +220 global carriers and +30 Tier 1 in order to provide the best possible voice quality by routing agent phone calls via the best carrier with the shortest path.
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Global Reach
Paul Patti of RPM Coatings Talks Cloud Communications
Explore more 8x8 resources
Global Reach
Paul Patti of RPM Coatings Talks Cloud Communications
Explore more 8x8 resources
Global Reach
Paul Patti of RPM Coatings Talks Cloud Communications
Explore more 8x8 resources
Global Reach
Paul Patti of RPM Coatings Talks Cloud Communications
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
"8x8 is a high-performing, dependable solution that adds significant value to our operations."
- Tim Clarke, Senior Manager Technology Operations, Orix
Products to meet your unique business needs
Purchase an 8x8 X Series annual plan and save up to 25% on the industry’s most powerful unified communications platform.
Business Communications
Voice. Video. Chat.
Add Contact Center
Contact Center. Voice. Video. Chat.
Limited time offer! 25% OFF
X2
All-in-one voice, video and chat for larger teams
Unlimited users
Unlimited voice calling to 14 countries
HD video & audio conferencing for up to 500 active participants
Team chat
Microsoft Teams integration and more
X4
Advanced call handling and analytics
Everything in X2, plus:
Unlimited voice calling to 48 countries
8x8 Frontdesk for receptionists and operators
Supervisor analytics
Monitor, whisper and barge
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