Narvar is a SaaS order management provider that focuses on “post-purchase optimization,” or enhancing ecommerce customer experiences after the initial purchase. These experiences include choosing the best delivery option, tracking shipments, and processing returns. Their focus is to help brands leave a better overall impression on customers, which can lead to increased customer lifetime value and increased repeat purchases. Narvar categorizes its platform into four systems: tracking, returns, delivery, and monitoring.
71lbs offers an invoice audit program for companies who use FedEx or UPS for shipping. 71lbs has an automated system that monitors all shipments in a UPS or FedEx account, ensuring shipments meet the carriers’ guaranteed time commitments. If they identify shipments that did not arrive on time or identify that a shipment was overcharged for other reasons, then 71lbs automatically files a claim with FedEx or UPS to be issued a refund.
What is White Labeling? A white label product is a product made by one company, but sold under a different brand name. In other words, white labeling is when you sell a product under your brand name, but the product is produced by someone else. Interestingly, services can be white
Drop shipping requires an agreement between you and a partner manufacturer or supplier. This agreement allows you to list, market and sell your partner’s products on your eCommerce store. When a customer purchases a product on your website, they are ordering from your partner, who then ships your customer’s order directly to your customer. Depending on your agreement, your partner then charges you for the wholesale or retail price of the items (and any additional conditional fees), allowing you to keep the margin you have upsold the product for.