PromptVoice

Enhance CX with our professionally recorded IVR, auto-attendant and in-queue audio services.

Enhance CX with our professionally recorded IVR, auto-attendant and in-queue audio services.

Summary of Integration

  • Improved caller experience
  • Reduced call handling time
  • Improved agent experience
  • More marketing and upsell opportunities
  • Reduced inbound communication and wait times
  • Increased CSAT/NPS scores
  • More engaged customers

Features

  • AI scripting tools powered by leading AI engines including ChatGPT
  • Vast library of license free and regularly updated music
  • Message scheduling – ideal for Christmas music or seasonal promotions
  • Bespoke recordings produced and playing live within just a few minutes
  • Instant recordings available from best of breed AI voices
  • 10,000+ ready to use marketing messages and templates
  • 50+ languages and dialects from 300+ voice artists
  • Innovative audio streaming, or simple download files
  • Intuitive zero-touch customer initiated upgrades to grow your margins
  • Compatible with any telephony or VoIP platform

Prerequisites

  • 8x8 X Series license

Security & Compliance

Developer: PromptVoice

Location:, Hampshire, United Kingdom

Terms of Service

Privacy & Data Governance

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