Trust matters. The 8x8 Open Communications Platform™ supports global business-critical communications and collaboration for millions of users daily, and we are committed to providing the security, reliability, and peace of mind that small businesses and enterprises expect.

In the work-from-anywhere world, this trust is more important than ever, and we have established the 8x8 Trust Center to share the security measures we take, the compliance standards we meet, and the reliability promises we make to support business communications and continuity across the globe.

Service Transparency

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"The representative gave me excellent customer service...many companies have very long wait times for customer service, but this was not the case and my issue was resolved promptly."

Peer Insights is Gartner's peer-driven ratings and reviews platform for enterprise IT solutions and services covering over 300+ technology markets and 3,000 vendors. Every review is verified before publishing to ensure you only read completely authentic insights from your peers.

“It's so easy to use! If you have any experience in cloud based hosted phone systems 8x8 is a no brainer. There is a lot of logic in the product. And, they do their best to prevent you from making an error or forgetting to add information. Everything is easy and logical from setting up hours, adding sites, building auto attendants, ring groups (needs improvement to forwarding of missed calls), assigning roles, and porting numbers (regular telephone numbers, toll free numbers and wireless numbers).”

TrustRadius is a trusted review site for business technology, serving both buyers and vendors. It helps buyers make better product decisions based on unbiased and insightful reviews. It also helps vendors leverage the authentic voice of their customers across their sales and marketing channels. Every reviewer on TrustRadius is authenticated and every review vetted by their Research Team before publication.

“The sleek design of 8x8 is nice. Super easy to install, straight forward concept of using the app. Overall a very easy to use program with a great support system.”

G2 is a global tech marketplace where businesses can discover, review, and manage the technology they need. G2 attempts to identify fraudulent user reviews through an algorithm that identifies employees reviewing their own products and reviewing their competitor's product. Reviews are manually screened and voted on by the community.

“I find 8x8 an extremely reliable service, call quality has been very good and the support is excellent. It may not be as cheap as some other providers but you get most features built into the price. Buy cheap and you get cheap, buy 8x8 and you get quality.”

TrustPilot brings customers and companies together to continuously share, collaborate, and improve. The power of their platform comes from being open to all consumers and companies, independent of both and transparent. In these times of distrust, their mission to be a universal symbol of trust has never been more important. They believe that by sharing experiences they help consumers make better choices and companies up their game.