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8x8 University

Learn how to use the 8x8 products and latest features, streamline deployments and maximize agent efficiency with our comprehensive suite of free and paid training.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Training by Product Family

8x8 Work

Get started using 8x8’s All-in-One communications tool.

Contact Center

A complete cloud contact center solution that makes it easy to connect and collaborate with agents, employees and customers.

APIs

Create more engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Live 8x8 Training is available A La Carte, by Bundle, or through a Subscription.

Elevate your organization's success! With a training subscription, empower new hires, enhance administrator skills, stay current with the latest 8x8 features, and eliminate the upfront costs of one-time training.

Upcoming University Webinars

8x8 Voice for Microsoft Teams

November 29, 2023 | 8am PT / 11am ET / 4pm BST

8x8 for Microsoft Teams leverage your MS Teams investments and removes the complexity of integration.  It provides single unified communications platform that centralizes user management to deliver better employee and customer experinces. Through a live demo, you’ll learn how to: -Overview of 8x8 Voice for Microsoft Teams -Global calling for Microsoft Teams -Contact Center capabilities with Microsoft Teams -What’s new with 8x8 Voice for Microsoft Teams

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8x8-work-end-user-remote-training.png

Ask the Experts: Ring Groups & Call Queues

December 6, 2023 | 8am PT / 11am ET / 4pm BST

Join 8x8 experts as they answer commonly asked questions about Ring Groups and Call Queues on 8x8 Work.  Topics include: -The difference between a Ring Group and a Call Queue -How to set up Ring Groups -How to set up Call Queues -How to run and understand reports on Work Groups (Call Queues)

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    contact-center-agent-and-supervisor-remote.png

    Developer Portal

    Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

    Developers bonding having fun as part of the 8x8 API community

    Developer Portal

    Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

    Developers bonding having fun as part of the 8x8 API community

    Developer Portal

    Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

    Developers bonding having fun as part of the 8x8 API community

    Developer Portal

    Find help from other 8x8 Community members. Learn about engaging customer experiences at scale with SMS, Chat Apps, Video and Voice APIs.

    Developers bonding having fun as part of the 8x8 API community

    Share your 8x8 story

    Share your 8x8 story

    Share your 8x8 story

    Share your 8x8 story

    Speak with a specialist

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